Hotel Rocaval | Hotel in San Cristóbal de las Casas

Name: Hotel Rocaval
Address: San Cristóbal de las Casas, CHIS, Mexico, MX
Price range: Prices for upcoming dates start at $66 per night
Rating: 8.8

| 8.8 (218 Reviews) | 1 Bathroom

San Cristobal de las Casas Hotel | Hotel Rocaval

Hotel in San Cristobal de las Casas, San Cristóbal de las Casas

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Hotel Rocaval offers 95 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Unique Amenities

Parking
TV
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime

Check-out Check-out before noon contactless check-out available

Payment Policy Fee for cooked-to-order breakfast: approximately mxn 160 for adults and mxn 120 for children airport shuttle fee: mxn 1650 per vehicle (one-way, maximum occupancy 4) airport shuttle fee per child: mxn 300 (one-way), (from 1 to 11 years old) pet deposit: mxn 1500 per night pet fee: mxn 350 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome.

Pet Policy 1 total (up to 22 lbs per pet) food and water bowls and an off-leash area are available pets allowed for an extra charge of mxn 350 per pet, per day, plus a deposit of mxn 1500 per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, 29264, Mexico

What Our Guests say 500 + Reviews

Oct 31, 2025 06:38:35 AM

Summary: Very good facility but very outdated the hotel has a huge potential to be excellent no air conditioning no fan only heat with over 76 degrees!!!

SERGIO

Oct 11, 2025 08:36:19 PM

Summary: Clean room. Easy parking. Within walking distance of shops and restaurants.

Lea

Oct 11, 2025 08:36:13 PM

Summary: .

alberto antonio

Aug 4, 2025 03:44:51 AM

Summary: .

Gabriela

Jul 4, 2025 04:06:46 AM

Summary: Super pretty room! Wish we had stayed for more than one night

chantel

Jun 2, 2025 11:31:08 PM

Summary: Excelente

Gustavo Ramiro

Apr 30, 2025 09:38:49 AM

Summary: 👍

Dr Rene

Apr 18, 2025 01:31:27 AM

Summary: It was too noisy, walking steps all days and most of the night.

Abril Cassandra

Dec 3, 2024 01:10:28 AM

Summary: Very friendly and efficient staff. Rooms were all clean and comfortable. The area is quiet although behind the suites there is a gym that plays music non-stop all day but the nights are quiet.

Michaela

Nov 10, 2024 11:12:47 PM

Summary: Is a nice comfortable hotel just the priority to customer service is not there...

FAQ's

Is this Hotel Rocaval pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Rocaval have a swimming pool?

No, this Hotel Rocaval does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Rocaval?

Best-rates for the Hotel Rocaval starts from $66 per night with includes Security/Safety, Wellness Facilities, Restaurant, Child Friendly, Parking, Balcony/Terrace, Business Services, Bar, Guest Services, Entertainment, Laundry, Sports/Activities, Breakfast, TV, Bedding/Linens, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Hotel Rocaval a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Rocaval wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Rocaval has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Rocaval?

Based on the information reported by the owner or manager, the Hotel Rocaval indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Rocaval?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Rocaval are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $66

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